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We assess the customer perception through different tools. Questionaries' designing is very important aspect of our customers survey
We conduct survey as per business segments, and also depending on client requirements
Major types of surveys involve such as mail, telephonic, web-based, Intercept (and Face-to-Face), Focus Groups
Through these tools, we gather the real time information, which is crucial for business to know the customer dynamic behaviour
What we do in consumer insights include: